Privacy Policy

TruSpice Pickles and Foods is the operator and licensee of www.truspicefoods.com and can be contacted by e-mail  at support@truspicefoods.com. TruSpice Pickles and Foods Pvt. Ltd. prioritises the safety and security of its consumers’ personal information. The purpose of this online Privacy Policy is to reveal the data practices of TruSpice Pickles and Foods for its Website and membership/subscriber-based services (“Services”) as well as the type of data collected, procedures used for collecting the data, use of the data, and sharing the data with third parties.

You consent to the terms of this Privacy Policy of this Website by using its services. When you use or access this Website, you agree to our method of using and disclosing your personal information as mentioned in this Privacy Policy. This Privacy Policy applies to –

Registered users (“Members”), who are authorised by the Website to conduct business on the Website.

“Users”, who do not conduct business but visit the Website.

Any information or data that identifies or helps identify, locate or contact the individual, to whom such data is connected, including but not limited to, name, address, email, phone number, identification number, fax number, financial profiles and credit card information is referred to as “personal information”.

PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY

Sources of Your Personal Information

This notice is about your personal information that www.truspicefoods.com and/or TruSpice Pickles and Foods collects from you or about you using the below-described methods:

TruSpice Website

Our consumer-directed Website that TruSpice operates for itself.

TruSpice Mobile Website

Our consumer-directed mobile Website that TruSpice operates for itself.

Text, email and Other Electronic Messages

Any form of electronic interaction between you and TruSpice.

TruSpice Customer Care Communications

Our customer care communication is conducted via support@truspicefoods.com or any other form available on our Website www.truspicefoods.com.

Interacting via Advertisements

Whenever you interact with our ads; for example, if you click on an ad campaign on a third party website, www.truspicefoods.com and/or TruSpice Pickles and Foods may collect your information.

Other Sources

Other platforms or means, like social networks and market research.

PERSONAL INFORMATION THAT MAY BE COLLECTED

www.truspicefoods.com and/or TruSpice Pickles and Foods may collect and store data provided by any user on our Website. We require access to your basic personal information to be able to make you a subscriber or member of our Website. Additionally, our systems obtain the details related to the personal information of your computer system, such as IP address.

(Note: You are not personally identified by your IP address)

We may collect your Personal Information like:

Personal Contact: It may include any data provided by you to us that would facilitate us with the ability to contact you. Data can be your name, address, phone number or email ID.

Account Login Data: Any data that we may need to give you access to your profile, including your email ID/login ID and password in an unrecoverable form.

Demographic Data: Any data that is related to your demographic characteristics. This may include your age, gender, date of birth or geographic location.

Website Usage Data: This may include data like your navigation and usage of our Website. We use automatic information collection to acquire specific information about your activities on our Website. These actions may include data about the links you click, the content or pages you view and the duration it takes, and relevant data and stats about your actions, like download errors, content response times and the duration of your visit to specific pages. This data is acquired with the help of automated data collection technologies, such as web beacons and cookies.

Data from Your Computer or Mobile: It includes data about the computer or mobile device used by you to access our Website, including the Internet Protocol address and the operating system of your device and the web browser. If you use a mobile device, the acquired data may also include your device’s geo-location, ads, unique ID and relevant device data.

USE OF THE COLLECTED INFORMATION

All the data collected through the Website are owned by the Company. The relevant data that the Website or Company obtains shall be used to contact you regarding the Website-related Services and news, as well as, the Website itself. It is done to evaluate the number of Website visitors, identify the visitors’ geographical locations, observe and enhance the Website, send you updates about special offers on the Website and give you an improved shopping experience.

When you are registered with www.truspicefoods.com and/or TruSpice Pickles and Foods, you will have access to contact preferences, which will let you customise commercial communications according to your preferences. If you do not want us to send commercial communications, you are free to choose to opt out of the service through the provided options on our Websites.

The Company would love to hear your feedback, reviews and suggestions to help develop and improve our products and services. We may get in touch with you from time-to-time for requesting your opinions. However, if you wish to not receive any form of communication regarding this purpose, feel free to opt out of the service through the provided options on our Website.

(Note: Regardless of your contact preferences, it may become mandatory for us to communicate with you regarding operational and/or administrative reasons concerned with our service.)

Legal Disclaimer
The Company reserves the right to disclose your personal information that allows identifying you if and when the law needs it and when we believe it is necessary to do so for preventing or investigating suspected frauds, illegal activities or situations including potential risks to the violation of TruSpice Pickles and Foods’ Terms of Use or the physical safety of any individual, or as necessitated by the law.

When you order a product or service from our Website, we may pass some of your personal information to others who shall require access to some of your personal information including vendors, credit card processing companies, courier companies, etc. to allow them and also www.truspicefoods.com and/or TruSpice Pickles and Foods to perform their duties, as well as, fulfil the requirements of your order.

No unauthorised individual or organisation is allowed by the Company to access or use any data acquired by www.truspicefoods.com and/or TruSpice Pickles and Foods via these Websites.

If and when the Company is needed to respond to court orders, subpoenas and/or any other legal procedures, the Company may disclose your personal information per such court orders, subpoenas and/or any other legal procedures without sending you prior notice.

Cookies
Your browser saves small bits of data onto your computer system, which are called “Cookies”. Cookies help record different details of your visit and help us in providing you with continuous service. www.truspicefoods.com and/or TruSpice Pickles and Foods Pvt. Ltd. does not save your personal information using cookies for outside usage.

Cookies help us with various procedures, such as simplifying the process of logging in for registered users, making sure that the registered users are authentic and secure, offering the facilities for shopping online and allowing monitoring traffic.

We use persistent cookies and session ID cookies. Persistent cookies exist on your computer’s hard drive until you remove the cookies following the method provided by the specific Internet browser. Session ID cookies are terminated with the closure of your Internet browser. If you disable the cookie feature for your browser, it will limit the online services of www.truspicefoods.com and/or TruSpice Pickles and Foods Website.

Log Files
www.truspicefoods.com collects your data as log files that track your activity on the Website and collects statistics related to your habits of browsing. These are automatically generated entries that assist us in improving and upholding the security of our Website and troubleshoot problems.

Web Beacons
Web bugs or web beacons are little codes that give a graphic display on an email or web page to pass data to us. The collected data of the web beacons will only include information like IP address and information about your response to an email advertisement, such as the links clicked on the email and the time it was opened. Any time web beacons are used by us, it will be for different purposes, including but not limited to, personalisation of our Services, email reporting and auditing, advertising, visitor count and site traffic reporting.

DISCLOSURE OF YOUR INFORMATION
www.truspicefoods.com and/or TruSpice Pickles and Foods and its related Websites may use your information. Again, we never share your Personal Information with a third party, other than any business, organiser or successor that processes the information on behalf of us. The Company may also use or disclose your data in the aggregate for partners, advertisers and marketing programmes, considering that any individual customer is not identified.

We may show you targeted ads relevant to your data. We do not pass any of your Personal Information to the advertisers even when you view or interact with a targeted advertisement. Advertisers can, however, assume that users who view, interact or click on targeted ads meet the targeting requirements, such as people between the age of 18-24 from a specific geographic location.

The Company may pass your personal information if it merges with another company. In such a situation, you will be notified before your data is transferred and is subject to another Privacy Policy by updating the existing one.

People Who Can Access Your Personal Information

Only our authorised agents or staff will process your personal information and in a restricted manner based on certain purposes for which we have acquired your data. For instance, our consumer care in charge can access your record on our Website.

Preventions You Should Take
While we promise not to use any Personal Information collected from you negatively, www.truspicefoods.com and/or TruSpice Pickles and Foods encourages you to take the necessary measures to keep your data secure. Such measures include choosing a difficult account password that others cannot guess for an online account. The confidentiality of the password depends on you. When using a public computer or a shared system, always choose to log out and erase your email/login ID and password whenever your work is complete. Use our Website’s privacy settings to stay safe.

Preventions We Take
The Company only stores your Personal Information in operating atmospheres that use standard security techniques to avoid or prevent unauthorised access. www.truspicefoods.com and/or TruSpice Pickles and Foods uses standard security measures to secure your personal information. However, any online data transmission is not fully safe, so we do not guarantee complete security.

Rights You Have

Access to Personal Information

As a customer, you have the right to request, review and access an electronic or physical copy of your personal information stored by us. However, it should be supported by a valid reason.

Extra Rights Provided by Law
Wherever provided by law, you are eligible to request the correction or deletion of your personal information. Please note that specific situations may prevent us from deleting your personal information without deleting your account at www.truspicefoods.com. The Company may be required to keep some of your personal information after you request account or data deletion, to address any legal obligations. The law may also authorise us to keep some of your personal information to address our business requirements.

In case of any queries or information about this Privacy Policy, you are free to contact us via our Website or email us at support@truspicefoods.com.

Security
We value the safety of your personal information. When you enter sensitive data on our order forms (like your credit card number), it is re-encrypted with the help of an SSL (secure socket layer) technology. As soon as we receive your personal information, we instantly re-encrypt it before it is stored. The system is set to destroy payment card data permanently within 91 days of submission.

www.truspicefoods.com and/or TruSpice Pickles and Foods follow the industry standards to keep your personal information, which you submitted, secure upon TruSpice Pickles and Food receipt and also during transmission. Please note that the Company is dedicated to using high-security tools accepted commercially to protect your personal information, but electronic storage tools and Internet transmission procedure is 100% safe, so our security guarantee is not absolute.

RESOLUTION OF CONCERNS
Please send us a mail regarding your concern to support@truspicefoods.com. We will make the possible efforts to solve your complaint if the concern is about the ingredients/quality/taste of the food product.

YOU CONSENT TO THE TERMS OF THIS PRIVACY POLICY BY USING THIS WEBSITE. YOU SIGNIFY THAT THE COMPANY, IN ITS SOLE DISCRETION, HAS THE RIGHT TO MODIFY, CHANGE, DELETE OR ADD PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."

ATTENTION. Please be aware that using our app or just adding the above text to your Privacy Policy, will not automatically make your store GDPR compliant. You will need to make sure at your end that your company is GDPR compliant under all aspects. If you need further consulting in regards to what you need to do to make sure your business is meeting the GDPR rules as well, Shopify has some really good guides.

Testing the app
After you've setup your currency converter, please check that the prices convert properly, on the following pages:
Check the product prices from a Collection page
Check the prices from a Product page
Add a product to the cart and check the prices from the Cart page

If you spot any issues with your prices, please disable the app and contact us. We will resolve any issues right away.